Checklists, Knowledge Base
Objective: To reply to support tickets from customers using the PerlDesk system. STEP 1: Log in to PerlDesk STEP 2: View Tickets Click Tickets in the navigation bar It will bring up a list of all your active tickets. The blue list across the top gives stats for your...
Checklists, Knowledge Base
This is a list of typical FAQ’s Digital Product Marketers. You can use this as a starting point when managing your clients’ help desks, knowledge base or support emails. How to Download a PDF File To download a PDF file, you must have a PDF reader program such as...
