Checklists, Knowledge Base
Objective: to handle customer support tickets using the Kayako support system. Note: The Kayako system must be installed on your server prior to following these steps. STEP 1: Log In Log in to your support system URL. STEP 2: Select Ticket After entering the system,...
Checklists, Knowledge Base
This is a list of typical FAQ’s Digital Product Marketers. You can use this as a starting point when managing your clients’ help desks, knowledge base or support emails. How to Download a PDF File To download a PDF file, you must have a PDF reader program such as...
